Effective Date: [2025/03/17]
Last Updated: [2025/03/17]
1. Introduction
Welcome to TAYAM SKIN PEPTIDE LAB (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website [www.skinpeptidelab.com] (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
2. Eligibility
By using this Website, you represent that:
• You are at least 18 years old or have the consent of a parent or guardian.
• You have the legal capacity to enter into this agreement.
• You will use this Website in compliance with all applicable laws and regulations.
3. Orders and Payments
• All orders placed through the Website are subject to acceptance and availability.
• We reserve the right to refuse or cancel orders at our discretion.
• Prices are listed in USD and are subject to change without notice.
• Payments are processed securely through third-party payment providers. We are not responsible for payment processing issues beyond our control.
4. Shipping and Returns
• Orders will be shipped according to our Shipping Policy [Insert Link].
• If you are not satisfied with your purchase, please review our Return Policy [Insert Link] for details on refunds and exchanges.
5. User Accounts
• You may be required to create an account to access certain features.
• You are responsible for maintaining the security of your account credentials.
• We reserve the right to suspend or terminate accounts that violate these Terms.
6. Intellectual Property
• All content on the Website, including logos, images, text, and product descriptions, is the property of TAYAM SKIN PEPTIDE LAB and protected by copyright, trademark, and other intellectual property laws.
• You may not copy, modify, distribute, or exploit any content without our express written consent.
7. Prohibited Activities
When using our Website, you agree not to:
• Engage in fraudulent or deceptive activities.
• Interfere with or disrupt the Website’s functionality.
• Use automated systems (e.g., bots, scrapers) to access our Website.
• Post or transmit harmful, offensive, or illegal content.
8. Disclaimer of Warranties
• Our products and Website are provided on an “as-is” and “as-available” basis without warranties of any kind.
• We do not guarantee that the Website will be error-free, uninterrupted, or secure.
• Product results may vary from person to person.
9. Limitation of Liability
To the fullest extent permitted by law, TAYAM SKIN PEPTIDE LAB shall not be liable for:
• Any indirect, incidental, or consequential damages arising from your use of the Website or our products.
• Any loss or damage due to unauthorized access to your account.
10. Indemnification
You agree to indemnify and hold TAYAM SKIN PEPTIDE LAB harmless from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Website.
11. Third-Party Links
Our Website may contain links to third-party websites. We do not endorse or control these sites and are not responsible for their content or policies.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on this page. Your continued use of the Website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], USA. Any disputes shall be resolved in the courts of [Insert State].
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: jasper@skinpeptidelab.com
📍 Address: Winkey Technology USA Inc. 555 Anton Boulevard, Suite 150, Costa Mesa, CA, USA, 92626
Effective Date: [2025/03/17]
Last Updated: [2025/03/17]
1. Overview
At TAYAM SKIN PEPTIDE LAB, we want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or refund in accordance with the terms outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
• The return request must be made within [X] days of receiving your order.
• The product must be unused, unopened, and in its original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• Items marked as final sale, promotional, or sample products are not eligible for return.
3. Non-Returnable Items
The following items cannot be returned or refunded:
• Opened or used skincare products due to hygiene and safety reasons.
• Gift cards and promotional items.
• Products purchased from third-party retailers (please contact the original seller).
4. Return Process
To initiate a return, please follow these steps:
1. Contact Us: Email our customer service team at [Insert Email] with your order number and reason for return.
2. Approval & Instructions: If your return is approved, we will provide return instructions and a return shipping address.
3. Shipping the Item: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).
4. Inspection & Processing: Once received, we will inspect the item and process your refund or exchange within [X] business days.
5. Refund Policy
• Approved refunds will be issued to the original payment method within [X] business days.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.
• If you used a discount code, only the amount paid after the discount will be refunded.
6. Exchanges
• We only offer exchanges for damaged, defective, or incorrect items.
• If you receive a damaged product, please contact us within [X] days of delivery with photos of the issue.
7. Late or Missing Refunds
If you haven’t received a refund after the expected processing time:
1. Check your bank or payment provider.
2. Contact your credit card company, as processing times may vary.
3. If the issue persists, contact us at [Insert Email] for further assistance.
8. Changes to This Policy
We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about our return and refund policy, please reach out to us at:
📧 Email: jasper@skinpeptidelab.com
📍 Address: Winkey Technology USA Inc.555 Anton Boulevard, Suite 150, Costa Mesa, CA, USA, 92626
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